I contacted you, but you haven't responded. Why?
We try to reply to all enquiries as promptly and as efficiently as possible. To ensure your enquiry is answered as quickly as possible, here are some things you can do:
- Check the FAQ pages for the answer to your query
A lot of general enquiries are already answered on our FAQ pages. - Use the contact form instead of email for a quicker response
Messages sent through the contact form get priority over regular emails, and also aren't susceptible to being incorrectly filtered as spam. - Subscribers: Use designated support system for a quicker response
Subscribers of any tools, or services should use the contact form or ticket system provided specially for that service. This ensures your enquiry will get to the right people, and given right priority.