It all sums up to understanding the user
Most of the problems that Nielsen talks about relate to a lack of understanding of what users are expecting. For example, few designers are aware of the differences between males and females when it comes to using the web.
http://www.netbulge.com/index.php?session=0&action=read&click=open&article=1123968973
A simple matter that leads to thinking about usability. The work of Jakob Nielsen should be integrated into any web development higher education curriculum.
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